FAQs
What is Elevate Wellness Software?
Elevate Wellness Media is a comprehensive digital marketing and client management platform designed specifically for wellness businesses to streamline operations, enhance client engagement, and grow their online presence.
How do I import contacts into the CRM?
You can import contacts by navigating to the CRM section, clicking on 'Import,' and following the prompts to upload your contact file in CSV format. Submit a support ticket for additional support.
Can I integrate my existing calendar with Elevate Wellness Media?
Yes, our platform supports calendar integration. You can synchronize your existing Google or Outlook calendar by accessing the 'Calendar' section in your dashboard settings.
What kind of support does Elevate Wellness Software offer?
We offer email, chat, and phone support during business hours. Additionally, you have access to a comprehensive knowledge base and community support forums.
How do I set up automated email campaigns?
Automated email campaigns can be set up within the 'Campaigns' module. You can create a new campaign, define your audience, and design your email sequence with our drag-and-drop editor.
Is my client data secure with Elevate Wellness Media?
Client data security is our top priority. We use industry-standard encryption and comply with data protection regulations to ensure your client information is secure and private.
How can I monitor the success of my marketing efforts?
Our platform provides detailed reporting features that allow you to track the performance of your marketing campaigns, website traffic, and overall client engagement metrics.
General Support Ticket
Need assistance or have a question? We’re here to help. Click the button to fill out a support ticket, and our dedicated team will get back to you as soon as possible. Whether it's a query about our services, a technical issue, or just a general question, we're here to provide the answers and support you need.
Request Service Cancellation
We’re sorry to see you go. If you need to cancel your services with us, please click the button to submit your request. We'll follow up with you to confirm the cancellation and ensure the process is as smooth as possible. If there's anything we can do to improve our service or if you’d like to discuss your decision, please let us know. We value your feedback and are committed to continuous improvement.